Results / Mobile Service Sync
Mobile Service Sync Review: What You Pay, and What You Get for It
Mobile Service Sync is the mobile mechanic software we would buy with our own money. Core is $49 a month for one user and carries every criterion on this site, Growth is $175 for two users with unlimited jobs, five users come to $262, and there is no contract, no onboarding fee and a 14-day trial with no card.
Ranked first of 7. Every criterion on this site is on the first plan, and the price is published at every crew size.
What You Pay
Three plans, all published. Core is $49 a month for one user and 20 jobs a month. Growth is $175 with two users, unlimited jobs and customer and fleet portals. Pro is $299 with five users and the fleet sales pipeline. Each user past a plan's own is $29 a month, and paying a year ahead brings the three to $39, $140 and $239 a month.
Five users land on Growth rather than Pro: $175 plus three users at $29 is $262, which is under Pro's $299. Pro is the plan for a business selling to fleets through its pipeline. At two users, a year of Growth is $2,100.
Card payments cost 2.9% + $0.30 on standard cards through Rainforest (AmEx, business and international cards carry a small published surcharge), and ACH is $0.20 a transaction.
What the First Plan Already Includes
Core carries the technician app for iPhone and Android, routing that orders each technician's day on real drive times with one click, online booking limited by your hours, your service area and how many techs and vans are working, two-way texting with photos and 1,000 texts a month, and a Google or Facebook review request after every job.
The vehicle is the record. A plate or a VIN fills in the year, make, model, trim and engine on every plan, and the oil weight and capacity are saved on the vehicle after its first visit.
On the Road
When the signal drops, job status, inspections with photos, completion, line items, cash and check payments and the time clock carry on, then sync once the phone reconnects. A card payment or a text waits for signal.
Stock is counted per van and per shop, and each job takes its parts off the count when it closes.
Fleet Accounts
Each fleet carries its own pricing, PO rules and net 15 or net 30 terms on every plan. The portal where a fleet manager sees every vehicle arrives on Growth, and the fleet sales pipeline on Pro.
What It Does Not Do
Mobile Service Sync does not order parts, carry a labor guide, take Tap to Pay or record inspection video, and it does not look up fluid specs from a VIN. Routing orders one technician's day per click rather than the whole crew at once. If you price jobs from a labor guide today, keep that subscription.
Scored, Criterion by Criterion
- Vehicle records with plate or VIN lookupIncludedEvery job on a vehicle record; plate or VIN fills year, make, model, trim and engine on every plan
- Route optimizationIncludedOne click orders each tech's day on real drive times, on every plan
- Technician app on iPhone and AndroidIncludedNative iPhone and Android app, on every plan
- Works with no signalIncludedStatus, inspections with photos, completion, line items, cash and check and the clock all work offline and sync later
- Online booking that respects your area and capacityIncludedHosted page or embed, gated by hours, service area and how many techs and vans are working
- Fleet accountsIncludedPer-fleet pricing, PO rules and net 15 or 30 on every plan; fleet portal on Growth and Pro
- Two-way textingIncludedTwo-way, with photos; 1,000 texts a month on Core
- Automatic review requestsIncludedGoogle or Facebook request after every job, on every plan
- Stock counted per vanIncludedCounted per van and per shop, deducted when the job closes
- Published price, month to month, free trialIncluded$49/mo published, month to month, 14 days free with no card
Plans, as Published
- Core: $49/mo ($39/mo billed annually), 1 user, 20 jobs a month, every feature except fleet sales and portals
- Growth: $175/mo ($140/mo billed annually), 2 users, unlimited jobs, customer and fleet portals
- Pro: $299/mo ($239/mo billed annually), 5 users, the fleet sales pipeline
- Extra users $29/mo each. Month to month, no contract, no onboarding fee. 14 days free, no card.
Questions About Mobile Service Sync
- How much does Mobile Service Sync cost?
- Core is $49 a month for one user and 20 jobs, Growth is $175 for two users and unlimited jobs, and Pro is $299 for five users. Extra users are $29 a month each, annual billing brings the plans to $39, $140 and $239 a month, and there is no contract or onboarding fee.
- What does Mobile Service Sync cost for five technicians?
- $262 a month at list price. Growth includes two users for $175, and three more at $29 each add $87, which still comes in under the $299 Pro plan.
- Is there a contract?
- No. Mobile Service Sync is month to month with no onboarding fee, and the 14-day trial does not ask for a card.
- Does Mobile Service Sync work without signal?
- Yes, for the work at the car: job status, inspections with photos, completion, line items, cash and check and the clock work offline and sync later. Card payments and texts need signal.
- What does Mobile Service Sync not do?
- It does not order parts, include a labor guide, take Tap to Pay or record inspection video, and it does not pull fluid specs from a VIN. Its routing orders one technician's day per click.