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ServiceTitan Review: Strong Field Tools, No Price on the Page
ServiceTitan is a serious field service platform for contractors, with an iPhone and Android app that closes out jobs offline, but a mobile mechanic cannot price it without a sales call. Every plan is priced on request per technician, routing and online booking are Pro products on top, and its annual report says contracts typically run 12 to 36 months.
Ranked 2 of 7; Mobile Service Sync scores 100.0. Best for: A large residential or commercial trade contractor with an office team and a multi-year plan.
What ServiceTitan Costs a Mobile Mechanic
ServiceTitan's three plans, Starter, Essentials and The Works, are all priced on request, and the price is per technician. Onboarding fees are invoiced separately.
The parts a mobile business leans on sit in Pro products on top of the core plans: Dispatch Pro routes by drive time, Scheduling Pro books by zone and capacity, and Marketing Pro sends review requests. None of them shows a price either.
Its annual report says contracts typically run 12 to 36 months, with some Pro product and legacy customers on month to month. There is a demo and no free trial.
What It Leaves Out Once You Are in a Van
In the field, ServiceTitan is strong. The app is on iOS and Android, technicians can close out jobs with no signal, two-way customer chat is built in, and truck stock is counted and replenished.
Business customers can carry PO numbers and net terms.
What it does not center is the car. Its vehicle tools track the contractor's own trucks, and nothing on its site describes a customer vehicle record with a plate or VIN lookup.
Scored, Criterion by Criterion
Each line links to the ServiceTitan page it was read from, on November 7, 2026.
- Vehicle records with plate or VIN lookupNot statedvehicle tools track the contractor's own trucks (source)
- Route optimizationAdd-onDispatch Pro routes by drive time, price on request (source)
- Technician app on iPhone and AndroidIncludediOS and Android, no plan named (source)
- Works with no signalIncludedtechs can close out jobs offline (source)
- Online booking that respects your area and capacityAdd-onScheduling Pro, zones and capacity, price on request (source)
- Fleet accountsIncludedcustomer PO numbers and net terms, no plan named (source)
- Two-way textingIncludedtwo way customer chat, no plan named (source)
- Automatic review requestsAdd-onMarketing Pro Reputation, price on request (source)
- Stock counted per vanIncludedtruck stock and replenishment, no plan named (source)
- Published price, month to month, free trialNot metprice on request, demo only, multi year contracts (source)
ServiceTitan Plans, as Published
- Starter, Essentials and The Works: prices on request
- Priced per technician
- Pro products (Scheduling, Dispatch, Fleet, Marketing, Contact Center, Pricebook, Field Pro, AI Virtual Agent) on top of the core plans
- Contracts typically 12 to 36 months, per its annual report
- Onboarding fees invoiced separately
If You Are Weighing a Switch
Mobile Service Sync publishes every price, from $49 a month, runs month to month and charges no onboarding fee, while matching the offline app, texting and per-van stock that make ServiceTitan good in the field. It adds the customer's vehicle as the record, filled in from a plate or a VIN.
What to move, and in what order, is in the Switching Guide. Mobile Service Sync keeps its own side by side at Mobile Service Sync vs ServiceTitan.
Questions About ServiceTitan
- How much does ServiceTitan cost?
- ServiceTitan does not publish prices. Its plans are priced on request per technician, onboarding fees are invoiced separately, and its annual report says contracts typically run 12 to 36 months.
- Does ServiceTitan work offline?
- Yes, its field app FAQ says technicians can close out jobs offline, on iOS and Android.
- Is ServiceTitan built for auto repair?
- ServiceTitan is built for contractors in residential and commercial service trades and construction, not auto repair. Its vehicle tools track the contractor's own trucks rather than the customer's cars.